Privacy Policy

1. Overview

This Privacy Policy explains how Super connect brands d.o.o.(“we”, “us”, “our”) collects, uses, and protects information when you use the mobile application(the “App”).

We are committed to ensuring transparency and protecting your privacy. This document outlines what data we handle, why we process it, and what rights you have.

By downloading, accessing, or using the App, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of This Policy

This Privacy Policy applies to all users of the App, regardless of their location.

“Personal data” refers to any information that can identify an individual directly or indirectly, including through identifiers, device data, or behavioral patterns.

3. Types of Data We Collect

We process several categories of data depending on your interaction with the App.

3.1 Data You Provide Voluntarily

You may choose to provide the following information:

• Personal metrics (e.g. heart rate, weight, height, activity data, physical condition);
• Profile-related details (e.g. age, gender, date of birth);
• Contact details (e.g. email address, name when contacting support).

This data is primarily used to deliver App functionality and respond to your requests.

Where technically possible, this information is stored locally on your device and remains under your control. You may update or delete it at any time.

3.2 Sensor and Measurement Data

The App uses your device’s camera and flash to estimate heart rate.

• Data from the camera is processed in real time;
• No images or recordings are stored or transmitted;
• Measurement results are saved only if you choose to store them.

Saved results (e.g. pulse readings and timestamps) remain on your device unless you delete them.

3.3 Automatically Collected Data

Certain technical data is collected automatically to maintain and improve the App.

This may include:

• Device specifications (model, OS version, screen settings);
• Network data (IP address, connection type, session duration);
• Approximate location (based on IP or system settings);
• Unique identifiers (advertising ID or similar);
• Usage patterns (features accessed, session activity);
• Diagnostic and log data.

This information is typically aggregated and does not directly identify you.

3.4 Data from Third-Party Tools

We may use third-party analytics and advertising services that collect data through their own technologies.

These services may:

• Analyze user behavior;
• Deliver personalized or contextual advertising;
• Perform automated profiling.

We do not control how third parties process your data outside our App.

3.5 Payment Data

If the App includes paid features, all transactions are processed by external platforms (such as app stores).

We do not collect or store payment card details.

4. How We Use Your Data

We use collected information to:

• Operate and maintain the App;
• Enable core features and measurements;
• Improve performance and user experience;
• Analyze usage trends and detect issues;
• Communicate with users (support, updates);
• Deliver relevant content and advertising (where applicable);
• Ensure security and prevent misuse.

We only process data where necessary for these purposes.

5. Legal Basis for Processing (if applicable)

Depending on your jurisdiction, we process personal data based on:

• Your consent;
• Performance of a contract (providing App functionality);
• Legitimate interests (e.g. improving services, ensuring security);
• Compliance with legal obligations.

6. Data Sharing

We may share limited data with:

• Service providers (analytics, hosting, support tools);
• Advertising partners (for ad delivery and measurement);
• Authorities, when required by law;
• Business partners in case of merger, acquisition, or asset transfer.

We do not sell your personal data.

7. International Transfers

Your data may be processed in countries outside your own.

We take reasonable measures to ensure appropriate safeguards are in place, such as:

• Working with trusted providers;
• Applying security controls;
• Using encryption where possible.

8. Data Retention

We retain data only for as long as necessary:

• to provide the App’s services;
• to meet legal and regulatory requirements;
• to resolve disputes and enforce agreements.

Data stored locally on your device remains there until you delete it or uninstall the App.

9. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal data;
• Correct inaccurate information;
• Request deletion of your data;
• Restrict or object to processing;
• Request a copy of your data (data portability).

To exercise your rights, contact us using the details below.

10. Your Control and Choices

You can control how your data is used:

• Disable permissions (camera, location) via device settings;
• Limit ad tracking in your device preferences;
• Delete stored measurements directly in the App;
• Stop using the App at any time.

11. Data Security

We implement reasonable technical and organizational safeguards to protect your data.

These include:

• Secure data handling practices;
• Access restrictions;
• Data minimization principles.

However, no digital system is completely secure, and we cannot guarantee absolute protection.

12. Children’s Data

The App is not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors. If such data is identified, it will be removed promptly.

13. Third-Party Links

The App may contain links to external services.

We are not responsible for the privacy practices or content of third-party websites or applications.

14. Updates to This Policy

We may revise this Privacy Policy periodically.

Changes will be reflected by updating the “Last updated” date. Continued use of the App indicates acceptance of the updated version.

15. Contact

If you have questions or requests regarding this Privacy Policy, please contact us at support.help@superconnectbrands.com